PENGARUH KEPEMIMPINAN ETIS TERHADAP WORK-FAMILY CONFLICT DI MEDIASI KELELAHAN EMOSIONAL PEGAWAI PADA BADAN PENDAPATAN DAERAH KOTA PEKANBARU

Eryk Gunawan, Adi Rahmat, Fahmi Oemar

Abstract


The purpose of this study was to examine the effect of ethical leadership on emotional exhaustion directly and indirectly through family conflict. Data collected from 259 employees who work at the Regional Revenue Agency of Pekanbaru City were analyzed using regression and SEM. The results showed that ethical leadership was negatively related to followers' emotional exhaustion. This shows that ethical leadership has a significant indirect relationship with followers' emotional exhaustion through three types of emotional work strategies; real view, fake view, and suppressed view. Through genuine display and suppressed display, ethical leadership has an indirect and negative relationship with follower emotional exhaustion, whereas ethical leadership and follower emotional exhaustion show a positive indirect relationship through false display


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